Rescheduling, Canceling, and Missed Exams
Paper and Pencil Exams:
Exams can only be cancelled or rescheduled 5 days or more PRIOR to your scheduled examination date. Canceling or rescheduling an exam is done directly through IQT’s website at iqttesting.com. Complete instructions for canceling or rescheduling an examination are listed below. For technical assistance, please contact IQT at (866) 773-1114 (toll free).
You will be required to pay a rescheduling or cancellation fee to IQT before you are able to reschedule or cancel your exam. Acceptable forms of payment are Visa, Master Card or American Express.
You are unable to reschedule or cancel an examination less than 5 days PRIOR to your scheduled examination. Exceptions are made only for the following four reasons: jury duty, death in immediate family within 14 calendar days of the examination date, illness or medical complication within 14 calendar days prior to the examination date OR the scheduled examination date, and military deployment.
If one of these four reasons prevents you from testing, you must contact IQT directly and provide sufficient documentation of the event that has occurred. Documentation must be submitted to IQT within 14 calendar days of your missed examination. There will be no additional fee incurred under these circumstances. IQT can be reached toll free at +1-866-773-1114.
If you fail to show up for your examination at the scheduled time, do not have the proper identification, or your Candidate Admission Letter, you will not be permitted to sit for your exam. You will be considered a “No-Show”, your examination fees will be forfeited, and you will be required to re-register and pay all fees to your IC&RC Member Board prior to sitting for the exam. Candidates who miss their scheduled examinations must reschedule with their IC&RC Member Board.